A microservice-based admin portal giving fraud analysts real-time transaction visibility and sub-second user blocking across an e-commerce payment gateway.
Business and fraud teams had no visibility into payment transactions and could not block bad actors without raising an engineering ticket — causing delays in fraud response and no self-service analytics for revenue teams.
Built VenuePay, a microservice-based web admin portal for an e-commerce payment gateway that enables business teams to track transactions and block fraudulent users without engineering intervention.
The portal provides granular transaction visibility — showing what users purchased, how much they spent, on which items, and through which payment methods. The transaction analytics dashboard delivers instant revenue summaries, spending patterns, and drill-down capabilities into individual purchases.
The user blocking module allows fraud analysts to block bad actors across multiple dimensions: email address, IP address, phone number, and domain. Blocks propagate to the payment gateway in under one second through a real-time push-based architecture, ensuring immediate enforcement with no delays.
Written by
AWS Conversational AI & Generative AI Developer with 6+ years building enterprise contact center solutions, voice AI agents, RAG pipelines, and AI-powered applications on AWS. Currently at PwC US, previously at Genpact and Agenty Analytics.
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